Cityden Amsterdam West

Policies

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These charges may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. The credit card which was used to make the reservation needs to be presented upon check-in. If this is not possible, please contact the hotel directly. Please note that this property offers a breakfast bag for EUR 9 per person per day. Restaurant and bar facilities are still open, but may be limited due to COVID-19 measures. Gym facilities are still open, but may be limited due to COVID-19 measures. Please notice whenever a reservation is made for more than 9 guests, this is considered a group reservation. When making a group reservation, the accommodations will contact the guests and state a different cancelation policy or cancel the reservation. Every fourth day we are offering a full cleaning, this includes cleaning of the studio or apartment, bathroom, kitchen and linen change. Additional towels can be taken free of charge from the communal laundry rooms located on each floor of the aparthotel All individual guests are required to show a photo identification upon check-in. The credit card used for payment needs to be present upon check-in as well. The minimum age for check-in is 21.